QUESTIONS? FEEL FREE TO ASK!
FOR PARENTS AND GRANDPARENTS
You can ask our team questions via the purple LiveChat button in the bottom right corner of the screen. You can also email us at customerservice@oceanqueens.com or use the contact form below. We aim to answer your question on the same day.
Our logistics center is open on weekdays, so orders are shipped year-round from Monday to Friday. Unfortunately, we don’t have a physical store where you can fit our mermaid teails. Click here for information about exchanges and returns.
FOR SWIMMING POOLS
For swimming pools, we offer products of extra high quality because the tails are used much more frequently. These products are not listed on the website. In addition, special prices apply for orders of 10 or more tails with a monofin. Swimming pools can place an order via email and pay by invoice. The delivery time is 1-2 working days.
You can reach us using the form below by sending a mail to customerservice@oceanqueens.com
CONTACT FORM
Our average response time is 2 hours, we always strive to get back to you as quickly as possible.